If we have been unable to find a resolution The NDIS Quality and Safeguards Commission monitors all NDIS service providers in Australia and that includes taking charge of complaints.
If you are unsatisfied with Ahanacare or any other provider that you are receiving supports/services from you can find out more by visiting the NDIS Commission website www.ndiscommission.gov.au or call 1800 035 544.
Samantha Jenkinson been appointed as Commissioner for The NDIS Quality & Safeguards Commission offices in Western Australia
They are based at: Level 1, 200 St Georges Terrace Perth WA 6000
They can be accessed online by following the link: https://www.ndiscommission.gov.au/about/complaints
If you need an Interpreter
Please call 131 450 or visit www.tisnational.gov.au.
If you are deaf, or have a hearing or speech impairment, contact the Quality and Safeguarding Commission through the National Relay Service.
For more information, visit www.relayservice.gov.au contact the Helpdesk on 1800 555 660
Other Statutory Agencies in Western Australia
Western Australia Consumer Protection
Commonwealth Ombudsman
Health and Disability Service Complaints Office, an independent and Impartial Statutory Complaints Authority in WA has been superseded in regard to complaints relating to Disability Providers:
Complaints and enquiries line: (08) 6551 7600
Free call from landlines: 1800 813 583
Fax: (08) 6551 7630
Email: enquiries@hadsco.wa.gov.au
Postal address: GPO Box B61, Perth, WA 6838.
Office address: Level 2, 469 Wellington Street, Perth, WA 6000
At Amberheart, we believe in the transformative power of compassionate support and inclusive care. Our dedicated team is committed to empowering individuals with disabilities to lead fulfilling lives, breaking down barriers, and celebrating diversity every step of the way. With our personalised NDIS services tailored to your unique needs, we strive to be your trusted partner in navigating life’s challenges and unlocking endless possibilities. Together, we’re creating a world where every individual can thrive, regardless of ability. Join us on this journey towards inclusivity and empowerment.